IT Support & Managed Services

Business IT Retainer

USD$800 – $1,500 / mo

ZARR15,000 – R28,000 / mo

Description

A comprehensive IT retainer for businesses that depend on their technology running reliably — dedicated monthly support hours, proactive monitoring to catch issues before they become outages, strategic IT planning aligned to your business goals, and priority response when something urgent comes up. Functions as an outsourced IT partner rather than a reactive break-fix service, for teams that need technology handled, not just occasionally fixed.

What's Included

Pricing TypePer Month

USD$800 – $1,500 / mo

ZARR15,000 – R28,000 / mo

Get a Quote

Similar Services in IT Support & Managed Services

Hourly Support

On-demand, pay-as-you-go IT support for whatever's blocking you right now — troubleshooting a broken system, installing or configuring software, resolving network issues, setting up email, or general technical help. No retainer or monthly commitment required; book the time you need, when you need it. A practical option for occasional issues rather than ongoing support.

USD$35 – $60 / hr

ZARR650 – R1,100 / hr

Monthly IT Support (SME)

A monthly IT support package built for small and medium businesses — responsive remote support for your team, proactive system monitoring, regular patch management, and a helpdesk you can actually reach when something breaks. Designed to keep day-to-day technology running smoothly without the cost of an in-house IT department, and scales with your team as you grow.

USD$250 – $600 / mo

ZARR4,500 – R11,000 / mo

Onsite Day Rate

A full day of hands-on, on-site IT support for work that can't be done remotely — hardware setup and installation, network cabling and configuration, server maintenance, and direct troubleshooting on your premises. Useful for office moves, new hardware rollouts, or infrastructure work that needs someone physically present. Book a dedicated day and we handle the work end to end.

USDFrom $250 / day

ZARFrom R4,500 / day